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About Us The outdoor gear shop at Homebarn are dedicated to your satisfaction as our customer. Any queries and/ or comments can besent to us by phone: 0044 15242 51162, by e-mail to admin@theoutdoorgearshop.co.uk, or by post at :-
The outdoor gear shop at
Homebarn
Church Avenue
Clapham
Via Lancaster
LA2 8EQ
England
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Making A Purchase Making a purchase could not be easier. Just browse our store, and add any items that you wish to buy into the shopping cart. After you have finished your selection, click on 'Checkout' and you will be asked for a few details that we need to be able to complete the order.
We accept Visa and Mastercard. We do not charge for any item until it is ready to ship. Backordered items are not charged until they are shipped. You may send your credit card information via phone, fax, by mail or over the Internet.
When confirmation of order is received, this is to indicate that we have received your order. It does not indicate that a contract exists between us. We will indicate acceptance of your order, and hence a contract between us, when we send you an invoice. We have included this term to protect us in the case that a mistake has been made in pricing, we have inadvertently under-priced goods, or we are no longer able to supply a particular product for some reason. In the case of a change of price, we will always contact you first to ensure that the price is acceptable. |
| Shipping And Handling Please note that our shipping charges are valid for delivery of items up to 30KG in weight. Delivery charges for skis to destinations other than the mainland Uk will be quoted by e-mail prior to any order being dispatched. If unacceptable you as our customer have retain the right to cancel the order at that stage. |
| Delivery Schedule We deliver your order right away. We will normally send your order to you in 3 business days . International orders are generally received in under 14 days. |
| Back Orders If your item is not in stock, we will back order for you. You will always be emailed with the option to cancel your order if you would rather not wait. |
| Tax Charges For orders made from the UK or the European Union, 20% VAT is added. Whilst we will ship to some addresses outside the European Union our website s not set up to calculate shippping charges for all but a few locations such as Switzerland and Norway, please e-mail us for a shipping quote for any other destinations. |
| Credit Card Security All credit card collection is carried out using an SSL server. They are only decrypted after they reach our computer. They are not held in clear text on any web site. |
| Guarantee We guarantee your satisfaction. All of our products come with a 30 day no quibble guarantee. Goods however must be unused and returned in as new condition. |
| Reaching Us If you need to reach us, please email us at info@theoutdoorgearshop.co.uk, alternatively, you can call on International +44 15242 51162 or write to us at Homebarn, Church Aveue, Clapham, Via Lancaster,England, LA2 8EA. |
Privacy Policy Homebarn do not disclose buyers' information to third parties other than when order details are processed as part of the order fulfilment. In this case, the third party will not disclose any of the details to any other third party.
Cookies are used on this shopping site to keep track of the contents of your shopping cart, to store delivery addresses if the address book is used and to store your details if you select the 'Remember Me' Option. They are also used after you have logged on as part of that process. You can turn off cookies within your browser by going to 'Tools | Internet Options | Privacy' and selecting to block cookies. If you turn off cookies, you will be unable to place orders or benefit from the other features that use cookies. |
Returns Policy Your rights to return goods are protected under the EU Distance Selling Directive which can be found at http://www.hmso.gov.uk/si/si2000/20002334.htm
All items which you wish to return should be dispatched to our Church Avenue, Clapham Lancaster LA2 8EQ address. Items returned within 14 days of our invoice date will be refunded no questions asked. Items received between 15 and 30 days after our invoice date will be refunded by credit note unless otherwise agreed by us in advance of our receipt of the item. Items received 31 days or more after our invoice date will not be accepted.
All items must be in new condition with the labels and tags still attached. We will not accept back for return items that are damaged, dirty or are missing any of their labels and tags. |
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New Products Arcteryx Rotor Wash SS T Shirt £19.96 100% cotton, short-sleeved T-shirt featuring a reactive printing process that removes colour from the textile, creating a unique graphic look.
find out more
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